Privacy Policy

Last updated: October 26, 2026

Overview

This website uses Google Analytics 4 (GA4) and PostHog to collect anonymous usage data to help us understand how visitors interact with our site and improve the experience over time. We do not collect, store, or transmit any personally identifiable information (PII) such as your name or email address through our analytics.

If you choose to contact us through the form on our site, we receive the name, email address, and message you submit. That information is used only to respond to you — see Contact form below.

What we collect

We use GA4 and PostHog to automatically collect the following:

• Device type, browser, operating system, and screen resolution
• Country and city (derived from your IP address; your IP itself is not stored)
• Traffic source (e.g. how you arrived at our site)
• Pages visited, session duration, and scroll depth

We also track the following behavioral events to understand how visitors use our site:

• Button and navigation link clicks
• Which sections of the page are viewed and for how long
• Scroll milestones (25%, 50%, 75%, 100%)
• Form interactions — field focus and validation errors only; no form field values are ever captured
• Form submission metadata (character count, time spent typing) — the content of any message you write is never sent to our analytics
• Core Web Vitals (page load speed, interactivity, layout stability) — technical performance metrics only

Session recordings

We use PostHog to record anonymous session replays, which show how visitors navigate our site (mouse movements, clicks, scrolls). These recordings help us identify usability issues and improve the user experience. Everything typed into form fields is masked in all recordings — what you type is never visible to us. Session recordings do not capture passwords or sensitive information.

What we do not collect

• Your name, email address, or any contact information through our analytics or session recordings
• The content of any message or text you type into our forms, through our analytics or session recordings
• Any financial or sensitive personal information

Contact form

When you submit our contact form, your name, email address, and message are processed by our website host, Netlify, and delivered to our team's inbox (Google Workspace). We use this information only to reply to your inquiry and to keep a record of our correspondence with you. We do not add you to a mailing list or share your details with anyone else. You can ask us to delete it at any time by emailing privacy@bibotech.ca.

Cookies & consent

This site uses analytics cookies set by Google Analytics (_ga, _ga_*) and PostHog (ph_*). These cookies are used to distinguish unique visitors and sessions. They do not contain personally identifiable information.

When you first visit our site, a consent banner will ask you to accept or decline analytics cookies:

• Accept: GA4 and PostHog are fully enabled, including session recordings and all event tracking.
• Decline: No analytics cookies are set. GA4 runs in a limited cookieless mode that provides only modeled aggregate data. PostHog does not load at all (or, if you had previously accepted, stops capturing).

Your choice is saved in your browser and the banner will not reappear. You can change your choice at any time using the Cookie preferences link in the footer of our home page.

You can also opt out of analytics tracking by:

• Using the Google Analytics Opt-out Browser Add-on
• Adjusting your browser's cookie settings to block third-party cookies

Third-party services

We use the following services:

• Google Analytics 4, operated by Google LLC. Data is processed in accordance with Google's Privacy Policy.
• PostHog, operated by PostHog Inc. (US Cloud). Data is processed in accordance with PostHog's Privacy Policy.
• Netlify, operated by Netlify Inc., which hosts this website and processes contact form submissions. See Netlify's Privacy Policy.
• Google Workspace, operated by Google LLC, which provides our email.

We do not sell, rent, or share your data with any other third parties.

Data retention

Analytics data is retained for 14 months in Google Analytics, after which it is automatically deleted. PostHog session recordings are retained for 30 days; PostHog event data is retained according to PostHog's default retention settings.

Your rights

Depending on where you are located, you may have the right to request access to, correction of, or deletion of data associated with your browser. To make such a request, contact us at privacy@bibotech.ca.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

Contact

If you have any questions about this privacy policy or our data practices, please contact us at privacy@bibotech.ca.